PRIVACY POLICY

Effective Date: July 5, 2023

 

This Privacy Policy applies to Origami Software Corp. (“Origami”, “we” or “our”) services, including but not limited to providing you access to the Origami’s website at origamiconnect.com (the “Website”) and the Origami intranet service (“Platform”) and any other product or service to which we apply this Privacy Policy (collectively, the “Service”), and details how we collect, use, and disclose data, including personal data about you and your business (if applicable) (together, “you” or “your”).

 

BY CLICKING “I AGREE” OR SIMILAR CONFIRMATION, BY ACCESSING THE PLATFORM, BY CREATING AN ACCOUNT ON THE SERVICE OR BY USING THE SERVICE YOU ARE AGREEING TO BE BOUND BY THE PRIVACY POLICY. 

IF YOU ARE USING THE SERVICE ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND THE ORGANIZATION TO THIS PRIVACY POLICY AND ARE AGREEING TO THIS PRIVACY POLICY FOR THAT ORGANIZATION.  WHERE YOU ARE USING THE SERVICE ON BEHALF OF AN ORGANIZATION, “YOU” AND “YOUR” REFERS TO THE ORGANIZATION.

 

1.HOW WE OBTAIN PERSONAL DATA

The Service requires the collection and processing of your personal data, which is information about you or that identifies you.  Subject to legal, contractual and technical requirements, you may choose not to provide Origami with certain data or request the deletion of certain data, which may impact the essential operation of the Service, including the Platform.

2.PERSONAL DATA WE COLLECT

We collect certain personal data when you begin using the Service. The following is a description of the personal data that we may collect, use and process in connection with the foregoing:

  • your first and last name (if provided), email address, phone number and access credentials;

  • project information, such as scope, size details (how many people working on the project), timelines, interest tracking;

  • device tracking information, such as IP addresses, device details, search keywords and pages visited on the Platform; and interactions and answers to feedback surveys, newsletters, rating/comment requests, questionnaires and inquiry emails. 

3.PROCESSING OF YOUR PERSONAL DATA 

We process your personal data for our legitimate business purposes.  These uses include but are not limited to:

  • providing the Service to you, including customizing the Service to businesses and their employees’ needs based on the data that you provide to Origami;

  • understanding your needs and improving the quality of the Service, including customer support and feedback, analyzing functionality and technical issues and generating internal reports and data models that we use to improve the Service;

  • contacting you for various reasons such as when providing customer support; and

  • for contractual, legal, regulatory or audit obligations, including responding to requests from law enforcement or a government agency asserting lawful authority to obtain the data or where Origami has reasonable grounds to believe the data could be useful in the investigation of unlawful activity, complying with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of data, complying with court rules regarding the production of records and data, defending Origami in a legal, regulatory or administrative proceeding or in a contractual dispute or providing information to our legal counsel.

We may disclose your personal data to our parent companies, affiliates, subsidiaries, employees and contractors for the same purposes described above. 

 

4.THIRD-PARTY SERVICES

While Origami does not sell or share personal data with third parties (other than what is necessary to facilitate the Service), this Privacy Policy only applies to personal data that Origami collects, processes and discloses and does not apply to the collection, processing and disclosure of data by third parties through third-party services, including Google, Microsoft (in particular Microsoft SharePoint), Crazy Egg, Optimal Workshop, Squarespace and Hubspot which may be broader than set forth in this Privacy Policy, and that may be embedded into the Service.  In many cases, third-parties may collect personal data about your online activities over time and across different websites and services.  We strongly recommend that you read each third-party privacy policy carefully before using the Service.  Please contact us directly using the information found below if you would like to learn more about third-party data practices.

 

5.COOKIES AND TRACKING TECHNOLOGIES

The Service uses tracking technologies, such as Google Analytics, cookies and web beacons, to collect data about you, such as your IP address and device information.  Based on this data, third-parties may be able to resolve your identity across multiple devices.  This data is collected, used and disclosed in accordance with the terms of this Privacy Policy and the applicable third-party privacy policies.  Certain Service features may rely on tracking technologies and by declining to accept cookies or by changing certain settings on your device, you may not have access to these features.

 

6.OBTAINING, RECTIFYING AND CONTROLLING YOUR PERSONAL DATA

You may contact Origami to obtain a copy of any personal data we collect about you, the production of which may be subject to a fee as permitted by applicable law.  In addition, you may contact Origami to correct inaccurate personal data or to complete incomplete personal data.   

You may be able to opt-out of some or all of the ways in which your personal data is processed, or request the deletion of certain personal data, except where the personal data is necessary or vital for:

  • the performance of contractual obligations, such as the Origami Terms of Service (if applicable) or certain legal obligations;

  • protecting your interests or those of another person; and

  • our legitimate interests or the legitimate interests of a third-party,

 and may do so by requesting deletion by contacting us at support@origamiconnect.com.

 

7.Data Storage and Retention

While Origami is a Canadian company, the data you provide through the Service may be stored and processed by third parties (such as Microsoft Corporation) in countries around the world, including the United States.  You are aware that Origami is a Canadian company, and you authorize Origami and third parties acting on our behalf to process your data in any country of their choosing, which may cause your data, including personal data, to be subject to privacy protections and legal rights applicable in other jurisdictions.

Your personal data is retained until you request its deletion or until Origami no longer requires such data for the purpose for which it was collected or until required to be deleted by laws applicable in your jurisdiction.  Please email us at support@origamiconnect.com to delete any personal data of yours that we hold.

 

8.DO NOT TRACK DISCLOSURE

Do Not Track (“DNT”) is a web or device setting that allows you to request that receivers of personal data stop their tracking activities.  When you choose to turn on the DNT setting in your browser or device or use alternative consumer choice mechanisms, your browser or device sends a special signal to websites, analytics companies, advertising networks, plug-in providers and other web services you encounter to stop tracking your activity.  Currently, as there is no industry consensus in how to deal with DNT requests, we do not respond to DNT requests.

 

9.CALIFORNIA “SHINE THE LIGHT” RIGHT

If you are a California resident, California Civil Code 1798.83 grants you the right to request disclosure of the categories of personal information we provided to third parties, and the names and addresses of these third parties, for direct marketing purposes during the preceding calendar year.  If you are a California resident and would like to make this request, please contact us using the contact information set forth below.  While currently, the California “Shine the Light” right does not apply to Origami as Origami has under 20 employees, if one day, this law does apply to Origami, please note that you may only make this request once per year.

 

10.YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California Civil Code Section 1798.120 permits you to opt-out of the sale and sharing of your personal information to third parties.  Currently, Origami does not sell or share your personal information to third parties and as such, no opt-out of the sale or sharing of such personal information is necessary.  Although Origami does not sell or share your personal information to third parties, Origami does provide a general opt-out right to all our users as described elsewhere in this Privacy Policy.  If you have any other questions about our privacy practices, please email us at support@origamiconnect.com.

 

11.Change of Ownership or Business Transition

In the event of, or in preparation for, a change of ownership or control of Origami or a business transition such as the sale of some or all Origami’s assets, we may disclose and/or transfer your personal data to third-parties who will have the right to continue to collect and use such data in the manner set forth in this Privacy Policy.

 

12.Security

To prevent unauthorized access, disclosure, or breach, we have put in place suitable physical, electronic, and administrative procedures to safeguard and secure the data we collect and process, including appropriate protections for any sensitive personal data we collect.

 

13.Contact Preferences

We will communicate with you through your email address or other methods to deliver the Service to you and to respond to support requests or comments.  If you would like to unsubscribe from receiving certain types of emails we send to you, including our newsletters, you may do so by clicking a link within certain types of emails that we send to you or, if no link is available, by replying with “unsubscribe” in the email title or body.  On rare occasions, some types of email are necessary for the Service and cannot be unsubscribed from if you continue to use the Service.

 

14.Updates

Origami reserves the right, in its sole discretion, to modify this Privacy Policy at any time (each an “Update”) and shall make each Update available on our website.  You are deemed to accept an Update by continuing to use the Service.  Unless Origami states otherwise, an Update is automatically effective 30 days after posting on the website, except in such case where an Update is immaterial to any of your legal rights or legal obligations of Origami and such Update is made only to correct a typographical, formatting or grammar inaccuracy, and in such case, an Update is effective immediately after posting on the website.

 

15.Contact Us

If you have requests, questions or comments about the Privacy Policy or our data collection in general, please contact our Data Privacy Officer or our Privacy Team at support@origamiconnect.com or at

ORIGAMI SOFTWARE CORP. 
301-1155 MAILAND STREET
VANCOUVER, BC, CANADA
V6B 5P2

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